Conference Programme 2021

The Parkex conference programme was live in 2021 from 15-17 June.

Select the individual sessions below to see further detail about them.

Tuesday, June 15

10:00 Welcome to Parkex
John McArdle

A warm welcome from BPA President John McArdle.


Tuesday , June 15, 10:00 - 10:10

10:10 On with the show
Andrew Pester

Hear from BPA Chief Excutive Andrew Pester.


Tuesday , June 15, 10:10 - 10:20

10:30 The changing face of parking (LIVE)
Dr Theo Thuis Craig Taylor Dominic Millen Dr Giuliano Mingardo Spencer Palmer (CHAIR)

The panel in this session will discuss the significance of parking management in the wider transport and mobility sphere and consider why it often struggles to get the recognition it deserves.

Whilst the agendas around mobility, technology and environment continue to take centre stage as they develop at pace, attitudes towards parking management can often appear stuck in a rut. Parking is frequently considered as a stand alone, disparate issue, when it really needs to be recognised as a key linchpin in strategies for integrated transport, environmental improvements, active travel and mobility. Conversely parking policy is often viewed as a disruptor rather than an enabler. So what needs to happen to cement the parking sector’s place in these wider issues? The panel will consider internal and external factors which are creating the need to change how the world thinks about parking management and its role in towns, cities & communities in the future.

The panel will also debate how the parking sector can change its outward looking ‘face’ in order to sway public perception of its place and purpose in society. At present parking in the UK is not recognised as a valued service so much as a utility which many continue to believe should be provided and freely available to all at no or very little cost. In order for other wider mobility, environmental and transport objectives to succeed, this perception needs to change. How do we do that?


Tuesday , June 15, 10:30 - 11:30

12:00 Lunch & Learn - Persistent evaders
Alan Wood

Many councils in the UK encounter the challenges of dealing with persistent evaders and associated difficulties in effectively enforcing and recovering outstanding debt. Research conducted in England tells us that there is also a strong correlation between persistent evaders and other vehicle non compliance including MOT and vehicle excise duty evasion. In this session we’ll hear about how work underway in the UK to develop more effective ways to tackle persistent evaders and the broader issues relating to vehicle compliance - what more could and should we be doing to deny criminals the use of our roads?


Tuesday , June 15, 12:00 - 12:15

12:20 Lunch & Learn - Delighting drivers . . . Without upsetting your CFO
Marco Geraghty

This session gives an overview of our latest driver care products. We want drivers to choose to use JustPark to pay because it makes their journey easier and we go the extra mile. Using technology and supported by research and customer testimonials, our driver care initiatives, including  MOT reminders and Insurance whilst parked, are taking away small pain points for drivers which builds trust and loyalty, whilst improving the perception of parking.


Tuesday , June 15, 12:20 - 12:35

13:00 Parking (Code of Practice) Act 2019 - getting the best result for our members
Steve Thompson Steve Clark Gary Osner Derek Millard-Smith Stuart Harrison Mark Anfield Conor Greely

The BPA welcomes the introduction of the Parking (Code of Practice) Act 2019 and most of the measures it seeks to introduce, including a single code, a single appeals service, and a standard setting body. Indeed, we have lobbied for these elements for over a decade. However it must be noted that the government’s proposal to drastically reduce the deterrent effect of parking charges on private land has far reaching implications for consumers, landowners, and the parking sector.

It is crucial that any new measures build on the great strides that have been made to raise standards over recent years and do not unintentionally undo this good work and tarnish the whole parking sector. This session will see key industry figures being interviewed on a variety of workstreams to ensure that the best possible conclusion for the private parking sector is achieved.


Tuesday , June 15, 13:00 - 14:00

14:15 Researcher session - Denean Rowe
Denean Rowe

Denean Rowe is a Senior Development Officer at the Centre for London and manages partnership for research projects. Denean research focuses on urban design and how a built environment can encourage social cohesion and good mental health.


Tuesday , June 15, 14:15 - 14:30

14:30 Researcher session - Dr Giuliano Mingardo
Dr Giuliano Mingardo

Dr Giulliano Mingardo is a senior researcher at the Erasmus University of Rotterdam Centre for Urban Port and Transport Economics, specialising in parking policy and mobility management. Dr Mingardo research work includes parking policy, parking economics, and currently, he is focusing on urban mobility, looking at interesting trends in cities and how people are using these spaces through behavioural and social aspects.


Tuesday , June 15, 14:30 - 14:45

15:00 Sitting at the table of change
Gill How Jade Neville Sara Fisher Hannah Fuller (CHAIR) Kate Bright

We have an esteemed panel of five women representing various sectors, all with a passion to bring about change. We will hear how working collaboratively across multiple sectors can create a supportive environment for women, in which the sky really is the limit. We will also find out what it's really like to work in a male dominated industry, and what, if anything, needs to change.


Tuesday , June 15, 15:00 - 16:30
Wednesday, June 16

11:00 Mobility on the move (LIVE)
Jenny Figueiredo Prof. Greg Marsden Richard Dilks Jessica Hall Antony Henderson Georgia Yexley Dr Julian O’Kelly

Mobility is changing, and along with it parking. With the majority of local authorities declaring climate emergencies, and transport key to addressing this challenge, what is the role for parking? The needs of electric vehicles, delivery services, cyclists, pedestrians and even scooterists have to be considered as we navigate our way out of the pandemic to a greener, more healthy future. Panelists will bring a wealth of experience and thought leadership to help us understand how our sector needs to adapt to meet the challenges posed by the mobility revolution taking place in our towns and cities.


Wednesday , June 16, 11:00 - 12:30

12:30 Lunch & Learn - State of play on clean air zones
Dr Laura Keogh

Reducing NO2 in our worst effected towns and cities is a priority and the parking sector has a key role in helping to achieve this.  With Bath and Birmingham clean air zones already operating, and Portsmouth and Bradford’s going live in the next 12 months – are you up to speed on CAZs?

The government’s Joint Air Quality Unit (JAQU) gives a helpful run down on the roadmap of Clean Air Zones and what JAQU is doing to support Local Authorities.


Wednesday , June 16, 12:30 - 12:45

12:50 Lunch & Learn – The impacts of breathing space
Helen Addis Darren Bell

Introduced on May 4th this year, Breathing Space is the culmination of several years campaigning by various debt charities. The purpose of Breathing Space is to support those who genuinely cannot pay or would benefit from some additional time to tackle their debts. In a standard Breathing Space, most enforcement action is put on hold for up to 60 days, with a freeze placed on additional interest and charges.   Bristow & Sutor have been at the forefront of translating these regulations and working with the Insolvency Services and debt advice practitioners, including StepChange to help parking professionals understand what this means for the collection of Road Traffic related debt. We continue to work closely with partner organisations to understand the emerging impact, and have delivered a number of articles and Webcasts on the topic. Our lunch and learn presentation would provide further evidence of it’s impact a few weeks into go live.


Wednesday , June 16, 12:50 - 13:05

13:10 Lunch & Learn - The vital and evolving role of ANPR
Dan Casey Dave Herbert

ZatPark will talk about the vital role ANPR data has played in terms of assessing the impact of lockdown on parking businesses, and also how new ANPR technologies will help us all monitor our recovery over the coming months.
At ZatPark we use anonymised data to look at traffic and enforcement flows as well as activity across our network of sites. We then compare those data with macro trends from things like retail footfall to tell the story of the last few months of parking in the UK. Information gathered through the use of ANPR allows flexibility, scale, security and therefore more reliable and insightful data to be gathered. We will share our learnings on this.
We will also talk about our use of ANPR vehicles and the efficiencies they can offer, and we will consider trends within enforcement in light of recent technological advancements.
Our speaker will intersperse ZatPark's own experiences with industry statistics, talk about the impact of Covid more generally and also speculate on the future impact of the new parking bill.


Wednesday , June 16, 13:10 - 13:25

14:15 The Park Active tangible takeaway
Dr Julian O’Kelly Stuart Palombo Russell Alexander Chris Reed Julian Scriven Rupert Furness Richard Kirk Foyshal Ghazi Richard Walker

An introduction by Rupert Furness, Deputy Director, Head of Active Travel, DfT. We shine a light on the early adoption of Park Active and look towards the future, explaining to operators how to get involved in this timely initiative. This will be followed by a series of tangible takeaways where commercial suppliers are given the opportunity to present for five minutes on: ‘what solution can you provide to help the parking sector support active travel’.


Wednesday , June 16, 14:15 - 15:15
Thursday, June 17

11:00 Smart journeys clever destinations (LIVE)
Keith Williams (CHAIR) Anna Xicoy Karla Jakeman Steve Gooding Neil Herron

Smart cities, smart charging, smart journey planning – all promise an exciting future enabling us to make intelligent, connected, and environmentally friendly decisions on every aspect of mobility. But what’s actually happening now and what can we expect? And how do we secure funding, whether we are start up with a great idea, or a local authority seeking to integrate the latest technology to improve the lives of its local communities?  We bring together a panel of experts who can guide you through this brave new world.


Thursday , June 17, 11:00 - 12:00

12:00 Lunch & Learn - Multivendor phone parking and opportunities for city hubs
Lorenz Strehl Andy Stott Peter O'Driscoll Anne Snelson

In this lunch and learn session, Peter O’Driscoll, Managing Director for RingGo, leads an international panel in a discussion of the role and rationale for UK multivendor phone parking.

With local authorities increasingly seeking to minimise costs whilst simultaneously enhancing their digital reach, multivendor provides a means of:
expanding digital services and use,
delivering better motorists’ choice,
breaking the cycle of tenders and procurement, and
developing comprehensive City-based hubs

This timely presentation is being recorded as only the UK’s second three-way MV offering goes live across BCP Council.


Thursday , June 17, 12:00 - 12:15

12:20 Lunch & Learn - Smart parking innovation with Watford Borough Council
Jon Petch

Parking management is a vital function of local authorities, impacting the lives of residents and visitors in many ways. It is a complex and costly function to run and difficult to manage in an efficient and effective manner.

Our solution is used across a variety of situations; controlled parking zones, car parks, loading and limited wait bays, taxi ranks, EV charging stations and emission-based parking zones. The insight provided allows management organisations and civil enforcement teams to monitor space occupancy in real-time, identify infringements and make informed decisions about how to react and deploy resource.

We integrate with industry partners such as RingGo and NSL to provide parking information via the UK's leading parking app. Such integrations enable intelligent routing to spaces, reduced idling and associated emissions, frictionless payment for drivers and real-time tariff management in emission-based parking zones. This solution also provides real-time information for residents about the availability of parking bays close to their home.


Thursday , June 17, 12:20 - 12:35

12:40 Lunch & Learn - Voice recognition for parking appeals officers
Craig Joseph

Voice Recognition UK specialise in training parking appeals officers to use the unique methods we have developed using voice recognition software. We can help you increase the quality, accuracy and productivity of your appeals officers. We can help you make huge salary savings, increase enforcement, remove correspondence backlogs and push beyond the 30/35 letter a day limit many Councils are stuck at. If you are looking to make savings and/or changes to your parking appeals service, please get in touch to find out how we can totally transform your parking appeals team. Join the VR revolution!


Thursday , June 17, 12:40 - 12:55

14:00 APDS & National Parking Platform
Daniel Holden João Caetano Dias Bonnie Molins

Wouldn’t it be great if all operators shared their availability data so whatever app you have would work anywhere, and you could even book parking and EV charging in advance with no hassle? The Alliance for Parking Data Standards is providing the bedrock for a National Parking Platform which can make this a reality.

In this session we hear about how this global data standard in parking is enabling municipalities from Manchester to Madrid bring together parking technology and operations in one seamless system, together with exclusive insights from the  National Parking Platform Discovery, whose findings will shape the future of parking in the UK


Thursday , June 17, 14:00 - 14:45

14:45 Researcher session - Dr Ralitsa Hiteva
Dr Ralitsa Hiteva

Dr Ralitsa Hiteva is a research fellow in Infrastructure Governance at the Science Policy Research Unit at the University of Sussex. Dr Hiteva’s work focuses on business model innovation, governance and regulation, low carbon transition and infrastructure services. Listen to her talk about her work with the BPA and how different types of infrastructure and policies translate into practice. One of the key areas they are focusing on is sustainability and sustainable transitions, and how it can help achieve net-zero by 2050.


Thursday , June 17, 14:45 - 15:00

15:00 Researcher session - John Dales
John Dales

John Dales is a traffic engineer, transport planner and urban realm designer and have been involved with urban design for more than three decades. In 2011 John founded Urban Movement. Driven by environmental, public health, placemaking and economic priorities, everything they do seeks to make walking, cycling and public transport more attractive; to minimise the need for private car travel in urban areas; and to maximise the value of the public realm in meeting the challenges of climate change, urban growth, inactive lifestyles, and social exclusion.


Thursday , June 17, 15:00 - 15:15